The Phoenix Hotel entrance at Forest Hall, with the condo tower rising behind
The Phoenix Hotel entrance at Forest Hall, with the condo tower rising behind

Hi, it’s Solyn. This time we stayed at Phoenix Hotel in Pyeongchang.

It sits high in the Gangwon-do mountains, inside the big Phoenix Pyeongchang ski-and-golf resort. After a day at the Blue Canyon water park, this was our base to crash, eat, and do absolutely nothing.

Here’s my honest take up front: the room itself is simple. But the way you book it, and everything packed inside the gate, is what made this stay so easy.


Getting there

Phoenix Hotel is about a two-hour drive from Seoul, tucked inside the Phoenix Pyeongchang resort.

Almost everyone arrives by car — there’s a huge lot right by the hotel — and a resort shuttle loops between the buildings if you don’t feel like walking.

The resort is big and spread out, so it helps to picture the layout before you arrive. There’s a guide map in the lobby that lays it all out.

The Forest Park guide map — the hotel, condos, water park, and Center Plaza all in one complex
The Forest Park guide map — the hotel, condos, water park, and Center Plaza all in one complex


The space

The resort splits its lodging into three types: the Hotel, the condo buildings (Blue-dong and Green-dong), and the pool villas. We went with the Hotel.

We booked a Superior Twin — a clean, straightforward room. Nothing fancy, but comfortable, and the big window framed nothing but green ridgeline.

I’ll be honest: I didn’t get proper room photos this time, so you’ll have to picture it — a simple twin, a big window, and nothing outside it but mountains. I spent the evening sprawled on the bed with a cold one, just watching the ridgeline go dark.


The package to book (this is the tip)

If you take one thing from this post, take this. Don’t book the room on its own.

We booked a package: the room, one free activity for two people, and breakfast at Ondo, all bundled together. Priced this way, it came out far cheaper than paying for the room, the activities, and breakfast separately.

So before you book anything at Phoenix, look for the room-plus-activity-plus-breakfast package first. It’s almost always the smart move.


Breakfast at Ondo

Breakfast came with our package, served buffet-style at Ondo, the resort restaurant. This was a highlight on its own.

The best part is the room itself: floor-to-ceiling windows over the pine garden, so you eat with a green mountain view. Grab a window seat if you can.

A window table at Ondo — fried egg, bacon, soup, and that garden view
A window table at Ondo — fried egg, bacon, soup, and that garden view

The spread is a proper mix of Korean and Western. On the Korean side, there’s a full banchan lineup — kimchi, braised beans, seasoned greens, dried anchovies, and packets of gim (seasoned seaweed).

The Korean banchan station — kimchi, braised beans, anchovies, and gim
The Korean banchan station — kimchi, braised beans, anchovies, and gim

There’s a warm bread-and-pastry table — plain toast, croissants, and little mini pastries — plus a cook-to-order station turning out waffles and fresh fried eggs.

The bread and pastry table
The bread and pastry table
Waffles and fried eggs, made to order
Waffles and fried eggs, made to order

A salad bar rounds it out, with greens, radicchio, and a few dressings including a good balsamic.

The salad bar, with house dressings
The salad bar, with house dressings

And the small touches I loved: a fruit-and-yogurt case, a light rice-noodle soup, and even chocolate cereal for the kid in all of us.

The fruit and yogurt case
The fruit and yogurt case
A light rice-noodle soup — and yes, chocolate cereal
A light rice-noodle soup — and yes, chocolate cereal

Everything is inside the gate

This is what actually made the stay great: you barely have to leave the resort for anything.

Coin laundry. There’s a coin laundry over in Blue-dong (the condo building next door), and it was a lifesaver after the water park — I didn’t want to drive home with a bag of damp swimsuits. There are two exchange machines right there — a tall one that dispenses bills and a short one for coins — plus a 500-won detergent vending machine, so you can travel light.

The coin laundry in Blue-dong
The coin laundry in Blue-dong
Two exchange machines — the tall one gives bills, the short one gives coins
Two exchange machines — the tall one gives bills, the short one gives coins

One hard-won tip on the machines: the washers take bills only, while the detergent, fabric softener, and the dryer all run on coins. So change some cash into bills first for the wash, then get coins for everything after. I learned this the annoying way — I swapped all my money into coins, walked up to the washer, and found out it only takes bills. Cue a full trip back to the room to grab cash. Save yourself the walk.

A 500-won detergent vending machine — no need to pack your own
A 500-won detergent vending machine — no need to pack your own

A pharmacy, a convenience store, and more. Inside the complex there’s a convenience store, a bakery, cafes, and restaurants — and a pharmacy over in Blue-dong — so a mild cold or a forgotten toothbrush is a two-minute fix, not a drive.

Late-night delivery. Here’s the part that surprised me most: a lot of restaurants actually deliver right to the resort. We ordered fried chicken at 1 a.m. — the very last call — and honestly, it was so good.

(The arcade, noraebang, and bowling are a post of their own — and so are Center Plaza’s shops and restaurants.)


Coffee, pastries, and wine in Blue-dong

The condo building next door, Blue-dong, has a bright little cafe that became our afternoon spot. One wall is all glass, framing the pine forest, with counter seats to sit and stare.

Forest-view counter seats at the Blue-dong cafe
Forest-view counter seats at the Blue-dong cafe

There’s a proper bakery counter too — pastries and cookies — plus a wine corner if you want to carry a bottle back to the room.

The bakery counter
The bakery counter
A wine corner right by the cafe
A wine corner right by the cafe
The cafe and wine display, just off the lobby
The cafe and wine display, just off the lobby

The sauna

Blue-dong also has a sauna, and as hotel guests we got in cheaper. It’s the classic Korean bathhouse — hot and cold pools inside, plus an open-air bath.

The sauna entrance, up on the 2nd floor
The sauna entrance, up on the 2nd floor

Guest rates run 14,000 KRW (~$10) for adults and 10,500 KRW (~$8) for kids — noticeably less than the walk-in price. It’s open 9 AM to 6 PM (the open-air bath until 5), and it closes midweek, so check the day before you plan a soak.

The sauna rate board — the hotel-guest column is the cheapest
The sauna rate board — the hotel-guest column is the cheapest
👍 The good
  • The package pricing — room, an activity for two, and breakfast bundled for far less than booking them apart.
  • Breakfast at Ondo, with that pine-and-mountain view from the window seats.
  • Everything solvable inside the gate — laundry, pharmacy, convenience store, and late-night delivery.
  • The quiet mountain view from the room, the kind you just want to lie down and stare at.
  • The Blue-dong cafe and sauna — a forest-view coffee and a cheap hotel-guest soak, both a short walk away.
👀 The not-so-good
  • It’s remote — about two hours from Seoul, and you’ll really want a car.
  • The complex is spread out, so expect some walking (or a shuttle hop) between the hotel, Center Plaza, and the water park.
  • Ondo fills up at peak breakfast time — go a little earlier if you want a window seat.
Things to know
  • Rooms: Three lodging types — the Hotel, condos (Blue-dong / Green-dong), and pool villas. We had a Hotel Superior Twin for two.
  • Book the package: Room + one activity for two + Ondo breakfast, bundled, is far cheaper than booking each separately.
  • Breakfast: Buffet at Ondo — Korean and Western, with mountain-view window seats.
  • Check-in / out: Check-in from 3 PM, check-out by 11 AM (standard hotel hours).
  • Laundry: Coin laundry in Blue-dong — the washers take bills, while detergent, fabric softener, and the dryer take coins, so change some of each. Bill/coin exchange machines and a 500-won detergent machine are on site.
  • Cafe & sauna: Blue-dong has a forest-view cafe (bakery + wine) and a sauna — hotel-guest sauna rate 14,000 KRW adult / 10,500 KRW child, open 9 AM–6 PM, closed midweek.
  • Inside the gate: Convenience store, bakery, cafes, a pharmacy, restaurants, and an arcade — plus delivery that reaches the rooms, even late at night.
  • Getting there: About two hours from Seoul; drive and use the big lot, or take the shuttle between buildings.

Would I go back?

Yes — and I’d book it the exact same way. The package is what makes a resort stay like this actually affordable.

With a car, a laundry run, and delivery on speed dial, we never had to think about leaving. That’s the whole point of a mountain staycation.

So yes — book the package, bring a car, and let the resort do the rest.

— Solyn